The aim of this role is to provide general advice to people who are experiencing financial difficulties which are affecting their mental well-being.
The role will involve providing advice directly and also signposting to other specialists or sources of support where appropriate. It will involve regular contact with key stakeholders from organisations who work with people experiencing mental health difficulties.
This role will offer a “financial health check” by advising on income maximisation, benefit entitlement and advice on budgeting money management.
Advice on dealing with debts is also a priority and this post will work closely with our specialist money advisers, making referrals where necessary.
Key activities
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
- Use the Citizens Advice AdviserNet website to find, interpret and communicate the relevant information.
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
- Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
Application is by application form. The pack can be obtained by emailing the admin team on the address provided elsewhere.
Contract length: 6 months
Hours: 37 per week
Application deadline: 23/10/2020
Expected start date: 01/11/2020
Job Types: Full-time
Salary: £22,500.00 per year
Benefits:
- Company pension
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
We follow government guidance to keep our staff and clients safe from Covid-19 transmission.
Work remotely:
- No
